Holden Estate Agents Win at the Prestigious ESTAS awards
Voted for by buyers and sellers at the end of the property transaction, Holden Estate Agents have been recognised as one of the best estate agents in Essex for customer service!
Holden Estate Agents are delighted to have won an award at The ESTAS, the most prestigious awards in the UK property sector!
The Essex based agency Holden Estate Agents received the Bronze award in the Essex region at the prestigious ESTAS Customer Service Awards 2021, the biggest awards in the UK property industry.
The winners were announced at the largest event in the property industry in 2 years held at the Grosvenor House in London and hosted by the country’s favourite TV property presenter Phil Spencer in front of 1,100 guests.
Now in their 18th year the awards, which are powered by ESTAS own customer review platform, recognise the best estate and letting agents for customer service based on ratings from clients who have been through the whole moving experience with an agent. This year’s results were calculated from over 200,000 customer review ratings.
Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience “You’ve had to work incredibly hard, you’ve had to adapt your businesses, you’ve had to absorb considerable costs to follow the protocols and to enable things to happen safely.
Quite simply delivering great service has never been more challenging so The ESTAS Awards for 2021 are the most well deserved ever in their entire 18 year history!”
Click here to see a video message from Phil Spencer about our win!
Ryan Holden, director of Holden Estate Agents said “We are absolutely thrilled to be recognised in this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service and this proves we are delivering what we promise.”
