Thank you, Maldon: we’ve won Gold at the ESTAS!

Thank you, Maldon: we’ve won Gold at the ESTAS!

Since 2010, our aim has been simple: to give every client an exceptional, personal service. This year, our customers have recognised that commitment, awarding Holden Gold as Best Agent in South East (Essex) and Best in County for Essex at the 2026 ESTAS Customer Service Awards.

Thank you, Maldon: we’ve won GOLD! 🏆



When we opened Holden Estate Agents in Maldon back in 2010, we never imagined that one day we’d be winning Gold for South East (Essex) and Best in County for Essex at the ESTAS, the UK’s most prestigious customer service awards in property.

This month, at the Grosvenor House in London, that’s exactly what happened.

Bronze, Silver… and finally Gold

We’ve been on the ESTAS podium for years, collecting Bronze and Silver and always aiming for the top spot. Hearing our name read out for Gold was a moment the whole team will never forget. We’re absolutely chuffed!

Flying the flag for Maldon

The ceremony was hosted by Phil Spencer in front of more than 1,100 of the UK’s top property professionals, including some of the biggest estate agents in the country. To represent Maldon on the national stage, and show that a local, independent agent can deliver service good enough to win Gold, means a huge amount to us.

This award belongs to you

What makes the ESTAS so special is that there are no judges, no polished entries and no mystery shoppers. The winners are decided entirely by reviews from real customers who’ve been through the whole moving process. More than 300,000 ratings were counted this year.

So to everyone who has bought, sold or let with us and taken the time to leave a review: thank you. Every review, recommendation and kind word helped get us here, and we’re truly grateful for your support.

A big thank you to our brilliant team too, who go above and beyond for our customers every single day.

Thinking of selling? Call the Gold-winning team

If you, or someone you know, is thinking of selling in Maldon or the surrounding area, we’d love to help. We’ve sold more homes locally than any other agent in CM9 for a number of years, and now our customers have voted us Gold and Best in County for Essex.

Local knowledge, a personal service and a team that genuinely cares. That’s what got us here, and it’s what you’ll get when you move with Holden.

Click here to arrange your property valuation

Thank you again for your support. Here’s to the next chapter.





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Our office will be closed as we swap Maldon for London! Wish us luck.

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